About Incept
Incept is a long-standing and rapidly growing customer contact center offering person-to-person communication via inbound and outbound phone calls, text messages and chat services.
We’ve been named a Top Workplace in NE Ohio 9 times by our own employees along with being named a Psychologically Healthy Workplace in Ohio. We are dedicated to creating a positive, comfortable environment that encourages individuals to work towards being the best version of themselves. Members of our team gain valuable experience in effective communication, problem-solving, collaboration, and more!
Positions Available:
Why Does Our Team Love Incept?
Fun Is Good.
“The work environment is laid-back; everyone who works here (supervisors and management, included) is incredibly friendly; and even though we do serious work, we always find ways to have fun.”
- Incept Employee, Glassdoor
We Do PURPOSEFUL Work.
“I work the Saves department and it is such a great feeling knowing that you are helping to save lives. I also like how everyone there helps you to succeed from the CEO all the way to the my fellow CMEs. We are all there for each other.”
- Incept Employee, Facebook
We Develop Great Relationships.
“I have worked for this company for many years. They have really been there for me as a family not just employers. They truly care about the employees.”
- Incept Employee, Indeed
Benefits of Working At Incept
Our employees love Incept for our commitment to the mission of helping you become the best possible version of yourself, the daily practice of our 6 core values and 33 behaviors, the collaborative and transparent environment, and our continued efforts to expand the support and benefits to our employees. Here are a few benefits that help our employees achieve success both at work and in their personal lives:
Daily pay options - have access to your money before payroll!
Paid training.
Flexible schedules with the ability to take time off for the things you value most.
Benefits including Medical, Dental, Vision, 401k with matching, Life Insurance, EAP, Mental Health resources and more.
Extra hours incentives to earn gas cards, free lunches, and more.
A great culture with supportive teammates to help you grow.