Now Hiring: Account Growth Specialists

Do you have a passion for sales and marketing? Does helping clients grow their business excite you? Are you looking for an employer who takes an active interest in helping you achieve your goals?

If so, we invite you to apply to the Account Growth Specialist position below!


Job Description

Account Growth Specialist

The Account Growth Specialist provides customized multi-channel communication with current or potential customers. Channels offered include: phone calls, emails, social media engagement, and live chat. Each client has different goals and objectives and a primary responsibility of the AGS is to understand and meet those goals and objectives. The ideal candidate will be comfortable using a multi-channel approach to meet client objectives.

Responsibilities: 

  • Can manage their time and priorities with limited direction

  • Can understand customer objectives at the macro level (i.e. keep more customers or get more customers) and at the micro level (number of activities per day to get the desired outcome)

  • Capable of exceptional, 1:1 communication via multiple different channels including email, LinkedIn, phone, etc.

  • Ability to create email templates and phone scripts that require minimal editing from management or the client

  • Capable of managing a variety of different CRM platforms without losing efficiency

  • Provide summary of activity on a daily/weekly basis to ensure customer satisfaction and retention

  • Proactively adjust their approach to drive business value for our clients including template and/or script adjustments as necessary

Skills and Behaviors:

  • Self-motivated

  • Proactive

  • Attention to detail

  • Strong Work Ethic

  • Results oriented

  • Teamwork

  • Coachable

  • Sales aptitude

  • Flexibility/Adaptability

  • Strong writing and analytical skills

  • Excellent listening skills

Qualifications:

  • BA/BS degree OR equivalent sales and/or marketing experience

  • Fluency in Microsoft Office product suite

  • Strong self-initiative and ability to work independently, while managing multiple projects and meeting associated deadlines within a dynamic work environment

  • Familiarity with CRM systems (Salesforce, SugarCRM, Hubspot Sales, etc.) and email systems (MailChimp, Robly, etc.)

Pay:

  • Base: $12-$17/hour with potential for extra hours (40+), this is potentially $25k - $35k+ per year

  • Potential for bonus based on results

Salary:

$12.00 to $17.00 /hour

Experience:

  • Social Networking: 1 year (Preferred)

  • Marketing: 1 year (Preferred)

  • Microsoft Office: 1 year (Preferred)

Education:

  • Bachelor's (Preferred)

Submit application here